FAQ

Do you charge for an initial visit?

No, we do not charge for the initial consultation. As a courtesy to you and your family dentist, we will discuss the feasibility of braces or tooth straightening at no cost during your first visit.

At what age do you start seeing patients?

We typically recommend evaluating young patients after the eruption of their 6-year molars and when the front permanent teeth start to appear, usually between the ages of 6 and 8. The American Association of Orthodontics suggests that all children be seen by an orthodontist by age 7.

Why do you evaluate patients so young?

Early evaluations allow us to monitor potential orthodontic issues before they become significant. While treatment may not be necessary immediately, identifying needs early allows us to plan appropriately. In some cases, early intervention can help guide proper development. We also assess habits and medical history and set up an observation schedule until treatment is needed.

Can I drop my child off for an appointment?

Yes, we understand that you have a busy schedule, and we’re here to help you make the most of your time. Occasionally, we may need to speak with a parent when they return to provide updates on your child’s progress. We will inform you when this is necessary.

How long will the first visit take?

The first visit typically lasts between 30 minutes to an hour, depending on the patient’s current situation. This may include a visual exam, X-rays, diagnostic impressions of the teeth, and photographs to document the current alignment.

Do you take patients transferring from out of town?

Yes, we welcome patients transferring from other locations. Just like new patients, we gather diagnostic records to assess the current treatment status and develop a plan to complete the care that has already been started.

Do you have any adult patients?

Yes, we treat a growing number of adult patients. In fact, according to the American Association of Orthodontics, 1 in 4 orthodontic patients are adults! Advances in cosmetic appliances have made treatment more comfortable and convenient for adults.

What is the difference between an orthodontist and a dentist?

An orthodontist is a general dentist who has completed at least two additional years of full-time training in orthodontics, earning a specialty certificate. Unlike general dentists, orthodontists specialize in teeth straightening and dentofacial orthopedics.

Can I make all my appointments in the afternoon after school and late in the day?

We strive to offer flexibility with appointment times, including early and late options. Some procedures, however, must be done between 9 a.m. and 3 p.m., especially those that take longer. We will do our best to accommodate your family’s schedule needs.

Do you see patients for emergencies?

Yes, we are available to handle orthodontic emergencies. Please visit our emergency care page for more information and to find our contact details.

Can we make payments?

Yes, we offer flexible payment plans. Whether or not you have insurance, we will work with you to create a payment schedule that aligns with your treatment plan.

How do you handle insurance?

We will assist you in verifying your insurance coverage, and we will help you submit a claim with your insurance provider. However, if your coverage changes or ceases, you will still be responsible for the agreed-upon fees.

Do you take American Express, MasterCard, and/or Visa?

Yes, we accept all major credit cards, including American Express, MasterCard, and Visa.

Do you have direct debit?

Yes, we offer direct debit options, as well as payments via charge card and online payment systems for your convenience.

Do you charge interest?

No, we do not charge interest on payments.

Do you give family discounts?

We offer special programs and discounts for families with multiple patients receiving treatment.

I need to be pre-medicated for the dentist. Do I need to take my medicine to the orthodontist?

Yes, if you are advised to take medication for dental appointments, you should continue the same regimen for orthodontic visits.

Do retainers need to be worn after braces?

Yes, retainers are required after braces or aligners. We will direct you on the specifics of your retainer wear based on your individual case. However, nighttime retainer wear indefinitely is recommended to maintain the results.

Do you give shots for braces?

Relax. No shots, such as novocaine, are necessary for numbing gums or teeth during the placement of braces or for routine orthodontic visits.

Do you use recycled braces?

No, we firmly believe that each patient should receive their own new set of braces and other appliances to achieve the best possible orthodontic results.

Can I still play sports?

We provide mouthguards at no extra cost for any patient who requests one during their treatment.

Do I need to see my family dentist while in braces?

Yes, regular checkups with your family dentist are essential while you have braces. Your family dentist will determine how often you should have cleaning appointments during this time.

Will I need to have teeth extracted for braces?

In some cases, extracting teeth is essential to achieve optimal results in orthodontic treatment. The primary objectives of modern orthodontic care are to create a beautiful, straight smile and to ensure a balanced facial appearance with all teeth in stable positions. However, technological advancements have made it possible to complete many orthodontic treatments without needing tooth removal.

Why do teeth get crooked after wearing braces or aligners?

Teeth naturally shift throughout life, regardless of prior orthodontic treatment. This is a part of the aging process. To maintain the results of your orthodontic treatment, it’s important to wear your retainer as recommended by your orthodontist.